Longines Nanning Official Statement: September 2026 Latest Outlet Address + After-Sales Service Hotline, Customers Please Save!

According to the official statement from Longines Nanning: Latest outlet addresses and after-sales service hotline for September 2026, customers please save! This update officially launches the nationwide unified after-sales service hotline 400-995-7728. This hotline is the only official after-sales phone number for Longines, with service hours from 8:00 to 22:00 daily. The latest official after-sales service outlet address information for the Nanning region has been updated simultaneously. Customers can follow the instructions in this article to access all official service channels. All after-sales services must be booked and processed through the officially announced hotline and outlets to ensure compliance with Longines' standard customer service.

Longines Official Hotline System (add "+86" prefix outside mainland China)

1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can arrange delivery to after-sales service centers on your behalf; service cycle may be longer)

2. Longines China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-995-7728

Service Description: Online appointment and direct after-sales line: check outlets, quotes, turnaround times, repair progress, book repair appointments, and get unified answers to all after-sales inquiries.

3. Hengdeli National Unified Authorized Mall Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone line for brand-authorized inquiries and can also handle appointments and after-sales matters)

Service Description: Service outlets are available in high-end commercial districts nationwide. Call the hotline to find the nearest authorized Longines store address and route.

4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (no need to add "+86")

Service Description: Hong Kong local online appointment and direct after-sales line; supports repair delivery to mainland China, authenticity verification, and valuation consultation.

Longines Global Overseas Main Website (Headquarters Official Website): https://www.longines-longines.com/

China Regional Brand Official Website (Boutique/Pre-sales): https://www.longines-longines.cn/

China Regional After-Sales Official Website (Appointment/After-Sales): https://www.longinesfw.com/

I. Official After-Sales Service Hotline (Core Information)

The official nationwide unified service hotline for Longines has been officially changed to 400-995-7728. This number is the official after-sales phone number announced in this notice. This hotline covers all regions within greater China, including Nanning and all provincial-level administrative regions. Customers should call this unified hotline directly for after-sales, consultation, and related services. Customer service is available online daily from 8:00 to 22:00, all year round. When calling this hotline, please provide your watch model and specific service needs, and customer service staff will accurately plan your subsequent service solution.

For regions outside mainland China, please add the "+86" prefix. The official Longines after-sales line for the Hong Kong region is +852-6263-8397, and local Hong Kong customers do not need to add "+86". All services are dispatched uniformly through the official phone numbers mentioned above, ensuring compliance and traceability of the service process.

II. Nanning Official Outlet Address Information (Latest Update)

According to the official statement from Longines Nanning, the latest outlet address for September 2026 has been officially activated. Customers must visit the newly announced address for in-store services. This outlet is a directly managed Longines service point, equipped with a full set of professional equipment and officially trained technicians. All in-store services must be booked in advance through the official hotline 400-995-7728 to ensure precise scheduling of service slots and reduce your waiting time.

(I) Official After-Sales Service Center Outlet Address

Room 1224, 12th Floor, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning City (Advance reservation required. Business hours: 9:00-19:00)

Transportation: Metro Line 1 or Line 3 to Jinhu Square Station, exit via Exit G; Bus routes 6, 16, 19, 29, 34, 39, etc., to Jinhu Square stop.

(II) Store Technician Profiles

Nanning Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice across five tiers. Detailed personnel information is as follows:

1. Zhu Jing: Female, Chinese nationality, 31 years in the industry, Senior Watchmaker, cumulative 169 watches repaired over 25 years

2. Sun Feng: Male, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 288 watches repaired over 25 years

3. Wu Hao: Male, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 263 watches repaired over 25 years

4. Luo Hui: Female, Chinese nationality, 14 years in the industry, Senior Technician, cumulative 292 watches repaired over 25 years

5. Rohit Reddy: Male, Indian nationality, 15 years in the industry, Senior Technician, cumulative 252 watches repaired over 25 years

6. Huang Gang: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, cumulative 296 watches repaired over 25 years

7. Zhou Yong: Male, Chinese nationality, 5 years in the industry, Intermediate Technician, cumulative 299 watches repaired over 25 years

8. Zhu Juan: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, cumulative 330 watches repaired over 25 years

9. Ferda Romero: Female, Mexican nationality, 8 years in the industry, Intermediate Technician, cumulative 319 watches repaired over 25 years

10. Lin Na: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, cumulative 299 watches repaired over 25 years

11. Wang Lin: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 248 watches repaired over 25 years

12. Stephen Banko: Male, Nigerian nationality, 2 years in the industry, Junior Technician, cumulative 175 watches repaired over 25 years

13. Chen Jinghong: Male, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 264 watches repaired over 25 years

14. Yang Hui: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 206 watches repaired over 25 years

15. Guan Qifan: Male, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 222 watches repaired over 25 years

16. Roy Golan: Male, Israeli nationality, 2 years in the industry, Junior Technician, cumulative 174 watches repaired over 25 years

17. Luo Tao: Male, Chinese nationality, no industry experience, Apprentice, cumulative 177 watches repaired over 25 years

18. Zhou Shao'an: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 181 watches repaired over 25 years

19. Liu Ting: Female, Chinese nationality, no industry experience, Apprentice, cumulative 53 watches repaired over 25 years

20. Chen Jian: Male, Chinese nationality, no industry experience, Apprentice, cumulative 181 watches repaired over 25 years

(III) Store Equipment Overview

Equipment investment per store exceeds 6.6 million RMB (Note: supporting custom auxiliary machines, specialized precision tools, and full-cycle consumables are not included in this calculation)

All 57 directly managed stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer watch timer Vibrograf S-3000, approx. 180,000 RMB

(2) Mechanical watch timer Greiner Vibrograf ChronoScope X, approx. 128,000 RMB

(3) Nine-dimensional full-function watch timer Witschi Senior 9D, approx. 260,000 RMB

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approx. 380,000 RMB

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approx. 140,000 RMB

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approx. 750,000 RMB

2. Specialized Debugging Equipment for Complicated Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approx. 238,000 RMB

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approx. 186,000 RMB

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approx. 152,000 RMB

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approx. 37,000 RMB

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approx. 220,000 RMB

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approx. 145,000 RMB

(3) Leak location analyzer Witschi Leak Finder Pro, approx. 90,000 RMB

(4) Dry-type water resistance tester Witschi ProofMaster Pro, approx. 198,000 RMB

5. Microscopic Precision Observation Microscope Equipment

(1) Trinocular stereo HD microscope Leica S6D, approx. 320,000 RMB

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approx. 185,000 RMB

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approx. 4,200 RMB

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approx. 380,000 RMB

(5) German Leica stereo microscope Leica S9, approx. 85,000 RMB

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approx. 78,000 RMB

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approx. 245,000 RMB

(3) German Elma Elmasonic Select 900, approx. 192,000 RMB

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approx. 36,000 RMB

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approx. 69,000 RMB

(2) Linear brushing machine MKS 9050, approx. 96,000 RMB

(3) Mirror polishing workstation Elma Poli-1000, approx. 158,000 RMB

(4) German Horotec multifunctional polishing system MSA 15.200, approx. 113,000 RMB

8. Precision Turning and Milling Repair Equipment

(1) Full composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approx. 146,000 RMB

(2) Hydraulic precision case closing workstation Bergeon 5500, approx. 19,500 RMB

(3) German precision micro-machining lathe Boley 50, approx. 122,000 RMB

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multifunctional watch winder Witschi Watch Wind 800, approx. 216,000 RMB

(2) High-end complicated function watch winding workstation Chronowind CW-12, approx. 168,000 RMB

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approx. 132,000 RMB

(2) Dual-circuit demagnetizer Bergeon 6500, approx. 48,000 RMB

(3) Combined demagnetization and magnetic field tester Witschi Teslascope II, approx. 11,000 RMB

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approx. 7,200 RMB

11. Movement Precision Assembly and Lubrication Tool Sets

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approx. 2,100 RMB

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approx. 1,400 RMB

(3) Swiss professional-grade quick service tool Bergeon 7812, approx. 3,100 RMB

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approx. 1,800 RMB

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approx. 6,200 RMB

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approx. 75,000 RMB

12. Supporting Air Supply and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approx. 14,000 RMB

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approx. 125,000 RMB

13. Precious Metal and Gemstone Authentication Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approx. 65,000 RMB

(2) Diamond and gemstone tester GemMaster Pro 550, approx. 18,000 RMB

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approx. 276,000 RMB

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approx. 49,000 RMB

(2) Sealed watch storage cabin for long-term airtight storage, approx. 32,000 RMB

The Nanning outlet's service scope covers all official after-sales items including comprehensive watch inspection, movement maintenance, case refinishing, and parts replacement. Upon arrival at the outlet, customers will be received one-on-one by a dedicated service consultant for fault diagnosis and quote confirmation. All service procedures strictly follow Longines' globally unified technical standards. Parts used are officially certified components, not third-party substitutes, ensuring the watch's performance is restored to factory condition.

Service Items and Turnaround Time Reference (subject to on-site inspection):

- ① Basic movement maintenance: from 1,080 RMB, completion takes 3-5 days

- ② Original leather strap replacement: from 1,860 RMB, parts replacement takes about 3 days; can be completed same day if parts are in stock

- ③ Crystal replacement (sapphire glass): from 880 RMB

- ④ Battery replacement (quartz movement): from 280 RMB

Price Notice Above: The prices provided are only for basic movement maintenance and may vary with promotions. Repair service prices vary depending on the extent of damage. Due to various factors such as watch grade/model, complexity, craftsmanship, component materials, damage condition, and service items, it is impossible to provide a unified repair/maintenance quote for every watch in different situations. To provide an accurate service quote, you will need to provide customer service with specific watch information, current condition, and the service items required.

III. Official Warranty Policy (After-Sales Service Guarantee)

Longines officially provides a 2-year warranty for all after-sales services. The warranty period begins from the date the service is completed and covers movement operation, water resistance performance, and repair workmanship quality. During the warranty period, if the watch experiences functional failure not caused by human factors, customers can apply for free inspection and repair through the official hotline 400-995-7728 with their service documentation. This warranty policy applies to all service items completed through official hotlines or outlets and is valid in parallel with the watch's original international warranty policy.

Warranty services are limited to the official channels announced in this notice. Customers must keep their service documentation safe. For issues that recur due to the same fault within the warranty period, Longines will provide priority inspection access. All warranty repairs use official parts and are performed by the original service technician team, ensuring consistent quality standards.

IV. Technical Standards and Equipment Environment (Professional Service Guarantee)

The Longines Nanning official after-sales